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Frequently Asked Questions

Simply scroll down the 'Frequently Asked Questions' page to read the answers to a wide variety of frequently asked questions! This will further help you to make an informed decision about the Powerful Parenting™ Program.

Topics Covered:

1. The Powerful Parenting™ Program

2. Privacy, Payments and Online Security

3. Professional Standards

1. The Powerful Parenting™ Program:

Should I organise consultancy with you or buy the Program?

This is a question we get from a lot of parents. The initial goal of Powerful Parenting was to consult with parents and engage in speaking presentations. The idea of consulting with a smaller number of parents each day was very limiting. Added to this, some parents receiving help had asked if they could have written notes. Those notes turned into a 5 year long project, the result of which is the Powerful Parenting™ Program. The Program was designed to be a stand-alone, comprehensive program. We can honestly say, not one parent has asked for consultancy after investing in the Powerful Parenting™ Program and starting! And rather than being a 'program' as such, Powerful Parenting will your guide your behaviour management over the long-term! We are proud of the fact it is written in easy-to-follow English and will not only change the way you parent but bring about great changes in your child.

What ages does the Powerful Parenting™ Program cater for?

To have a program that is effective regardless of your child's age or behaviour, is without a doubt, what makes this program a leader in the field of behaviour management. Most programs have lists of rules and procedures for separate behaviours and cater to a small range of ages. Many are highly academic and readily fail as children get older and wiser! Powerful Parenting is a one-size-fits-all, easy and practical program that will show you step-by-step how to cater to your child's individual needs. The aim of the Program is to give your child the skills they need for ongoing social and emotional success. The youngest child that participated on the Program was 2.9 years old.

12 Steps to behaviour success! How can that be?

Behaviour management is such a complex area and there are so many parents and children needing help out there... Unfortunately most behaviour programs focus on reacting to behaviour in an attempt to control it! Behaviour is so much more complex than that. That is why Powerful Parenting will not show you how or where to punish your child; nor will it advocate putting your child onto a meaningless ‘time-out' chair or any other object; and there will be any counting to three while waiting for ‘magic' to occur!

What the Powerful Parenting™ Program will show you in 12 comprehensive steps however, is how to become an informed and highly effective Behaviour Manager who can competently deal with a variety of behaviour occurring today, as will as confidently handle the challenges that may be headed your way in the future! Powerful Parenting will ultimately give you the tools you need to set your child up to be confident, independent, controlled and socially skilled! (We'd like to see any time-out chair achieve that!)

Long-term success - Is that possible?

Powerful Parenting aims to show you how to be a firm yet loving parent as well as a skilled behaviour manager. The strategies in this program are not something you will ‘do' for a few months and then stop... Once you learn them-you will make them your own and come to rely on them as a part of your parenting as your child transitions from early childhood to those challenging upper primary school years!

Can the Powerful Parenting™ Program help all my family?

The short answer is: YES!! Not a 'child only' nor a ‘parent only' training program, Powerful Parenting is a ‘Parent-and-Child' training program-the only format according to research to ensure genuine change takes place for both the parents and child. Powerful Parenting works hard to help the whole family turn to a new page and start over again! There is nothing more powerful or effective than the whole family learning, achieving and succeeding together!

How long does it take to see changes?

Naturally every child is different, just as every parent is different. Parents prepared to take this Program on board and incorporate it into their day-to-day parenting, embrace the powerful strategies, and who can avoid yelling, punishing or other toxic forms of behaviour management will see change in the first few weeks... This Program is designed to help you make sweeping changes and will show you how to target specific behaviours as soon as the Program commences. Step-by-step you will be guided through the 'potential maze' that is behaviour management. Change will actually start to take place quickly (even for the most stubborn of children) but obviously genuine change takes place with further time and commitment to the Program. We tell parents to get things sorted out now, so that when those tumultuous high school years arrive, they've got a solid foundation to work with, and a great head start!

My son has extreme oppositional behaviour. Can the Program help us?

Isn't it amazing how many little children are now diagnosed with this newly discovered ‘Oppositional Defiance Disorder'. Where was this diagnosis 50 years ago? We won't go into that now, but we will say this: The Powerful Parenting™ Program has been helping children who have been deemed to be both defiant and oppositional!

In 2009 a mother contacted us. All the ‘powers-that-be' had decided her son had extreme ‘Oppositional Defiance Disorder' and must be medicated...Ostracized by the other parents, and with some fear of failing yet another behaviour program, the mother began the Powerful Parenting.. Below are just some of the words from this same mother. (Naturally we have not printed her full name here as to protect her privacy).

“Things are unbelievable in our house now. My son is eating this program up. This is not what we expected. And no tantrums since starting the program. Thank you. Mrs Collins, Sydney Australia

Why is the Program downloaded?

The Powerful Parenting™ Program is downloadable for a few reasons:

1. Pure convenience!

We know everyone out there is only getting busier! No matter where you are in Australia or Internationally, once we have received your payment there's no waiting for the post to arrive! There's no having to find the time to pick up your registered mail! We will send you the entire program and you will simply download it straight to your computer! Easy!

2. A great price for parents and educators!

In order to keep the price down for all the mums and dads (and educators!), we decided the 200+ pages of this valuable resource would be downloaded directly to onto your computer. Many colleges, business schools and universities now keep their prices down by having their courses and curriculums available online, so we thought we should do that too! So we had a special 'download' program designed by our web team and now the Powerful Parenting™ Program and all its resources are ready to be downloaded with the click of a button! Some sections of the Program you will read, some you will need to print.Time, money and trees - saved!

“The program is fabulous! It is great having everything to print! Everything is done for you. We are really pleased we purchased your program!” J. Kreegher, Logan City Australia

“I have printed out your program and started reading! It is very clear and easy to understand for which I am grateful. I look forward so much to what's in each chapter! I find it very enjoyable as well as so informative.” M. Beveridge, Birkdale QLD

2. Privacy, Payments and Online Security:

What are my payment options?

Don't necessarily want to purchase the Powerful Parenting Program with your visa online? That's no problem! At Powerful Parenting Australia we have multiple payment options from Visa payments, BPay payments over the phone and cheques right through to payments at Australia Post (for Australian clients). All payment methods are safe, convenient and fast. Once you enter your details on the web page called, ‘The Shop', you will presented with a list of payment options. Simply choose the payment method that best suits your timetable and situation!

Can you t ell me about the E-commerce company use for payment transactions?

The Ecommerce Company we use for all our payment transactions is the Industry leader, StrataPay.

StrataPay (Australian Business Number: 52 097 607 451) is an Australian E-Commerce company that provides businesses with multiple payment services. Located on the sunny GoldCoast in Queensland, StrataPay has no less than 15 691 companies using their trusted payment services.

StrataPay Pty. Ltd. provides customers with the latest in security and technology. Their secure Online Payment Gateway is 128 bit encrypted and offers full security and traceability on all transactions. Their Administration Console is also 128 bit encrypted for your added security. All funds processed through the StrataPay Trust Fund Account are held by the ‘Heritage Building Society' - a well-known and respected financial institution found throughout Australia.

What about online security and data integrity?

StrataPay take every precaution to protect the confidentiality and security of personal information by using industry-recognised security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorised alteration.

Customer information handled by StrataPay is secure, while personal information remains strictly private is NEVER shared with others. Financial data is secured and not compromised. All StrataPay systems are in compliance with Australian Regulations that stipulate critical business data must not be made available or disclosed to any unauthorised persons.

StrataPay Pty Ltd is the holder of an Australian Financial Services Licence (AFSL), as required by the Australian Securities and Investment Commission (ASIC) – the Australian Government organsiation that permits a company to deal in the financial services business of non-cash payment products. StrataPay's licence and provisions can be viewed by following this link to the ASIC website: (StrataPay's AFS Licence number is 247378).

To View the StrataPay License To View www.stratapay.com.au